Shipping Policy

📦 Shipping Policy

Processing Times:
All orders are processed within 1–3 business days. During peak periods or new releases, processing may take up to 5 business days.

Delivery Times:

  • Standard Shipping: 7–15 business days

  • Express Shipping: 4–8 business days

Shipping Confirmation:
Once dispatched, you will receive a confirmation email with tracking details.

International Shipping:
Customs fees or import duties are the responsibility of the customer and may apply depending on your country’s regulations.

↩️ Return & Refund Policy

If you are not completely satisfied with your purchase, you may request a return within 14 days of delivery.

Eligibility:

  • Items must be unworn, unused, and in original packaging.

  • Returns must include receipts or proof of purchase.

Non-returnable items:
Sale, promotional, or final clearance products are not eligible for returns or refunds.

Refunds:
Once approved and inspected, refunds will be issued to your original payment method within 3–7 business days.
Shipping fees are non-refundable.

To initiate a return, contact us at: support@bbqhouses.com